THE US call centre and consumer protection bill has taken the Indian BPO industry by storm . The bill that was presented in the in the US house of representatives, seeks to make companies that move call center jobs abroad intelligible for all federal grants for the next five years.l Mr. Tun Bishop and David McKinsley, who introduced the Bill ,have also suggested a penalty of $10,000 per day on US call centers for failing to report relocation to an offshore location within 60 days to the US department of labour.

The proposal of the bill has not gone down well with the Indian BPO's and has been slammed by Nasscom. Calling it a” protectionist” measure before the presidential elections of 2012, Nassom said that this bill threatens free trade; will increase the cost of service and will establish discriminatory trade practices. The bill has not only been reprimanded by India but also by the Philippines, Ireland. Canada and Latin America are also expected to follow suit.